Privacy Notice
Data Privacy

This Privacy Notice applies to Juxta’s collection and use of United States Residents’ Personal Information, particularly where such use or collection is governed by the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”) and relates to consumer transactions. Although the CCPA and CPRA applies to Personal Information of individuals that are residents of California, Juxta may as a courtesy extend some of the CCPA’s and/or CPRA’s requirements to the Personal Information of residents of the United State of America more broadly.

Please read this Privacy Notice carefully because it provides important information and explains your rights. Please visit this website from time to time, as we may update our notice for changes in the law or our data practices. If you have any questions or concerns, or wish to exercise your privacy rights, we invite you to contact us by any of the methods listed at the bottom of this Privacy Notice.

Notice last updated: MAY 17, 2023

Who are we?

We are Juxta, a fully owned subsidiary of Vontier, of 5438 Wade Park Blvd #600, Raleigh, NC 27607, USA] (“we”, “us”, “our”).

We provide autonomous micro-convenience stores. This Privacy Notice explains how we use the Personal Information we hold on prospective, current, or former customers, and the rights you may have in relation to that Personal Information.

We may use your information jointly with our affiliated operating companies worldwide and Vontier Corporation, our parent company, located at 5438 Wade Park Blvd., Suite 600, Raleigh, NC, 27607; USA.

What does this Privacy Notice cover?

We take your privacy seriously. This notice:

  • sets out the types of Personal Information that we collect about you;
  • explains from where we collect Personal Information about you;
  • explains how and why we collect and use your Personal Information/;
  • explains when, why and with whom we will share your Personal Information;
  • explains the different rights and choices you have when it comes to your Personal Information/; and
  • explains how you can contact us.

What Personal Information do we collect about you?

It is routine for us to collect, process and store Personal Information about you over the course of your relationship with us.

Personal Information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information includes Sensitive Personal Information, which means information that reveals: A consumer's social security, driver's license, state Identification card, or passport number; A consumer's account log-In, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; A consumer's precise geolocation; A consumer's racial or ethnic origin, religious or philosophical beliefs, or union membership; The contents of a consumer's email, and text messages; unless the business is the intended recipient of the communication; and A consumer's genetic data. Deidentified or aggregate information, publicly available information or lawfully obtained, truthful information that is a matter of public concern is not Personal Information.

The following chart describes the categories of Personal Information we may collect about you for the following purposes:

Category of Personal Information (PI)Sources from which PI was collectedPurpose of collectionRetention Period for Personal Information

Mobile phone number

Directly from you at the checkout screen

To allow us to send you a receipt for your payment

Indefinite (this is currently under review)

Directly from you via the consumer support Chatbot

To enable us to call you if you ask us to contact you via our consumer support Chatbot to help with an issue you are experiencing

12 months

Directly from you via our website

To enable us to discuss our products with you and answer your enquiries

12 months

Directly from you via email enquiries

To enable us to discuss our products with you and answer your enquiries

12 months

Name

Directly from you via the consumer support Chatbot

To enable us to address you personally if we are in communication with you via our consumer support Chatbot or if we call you to support with an issue you are experiencing

12 months

Directly from you via our website

To enable us to discuss our products with you and answer your enquiries

12 months

Directly from you via email enquiries

To enable us to discuss our products with you and answer your enquiries

12 months

Email Address

Directly from you via our website

To enable us to discuss our products with you and answer your enquiries

12 months

Directly from you via email enquiries

To enable us to discuss our products with you and answer your enquiries

12 months

Audio or video footage collected using CCTV cameras (only if you visit one of our premises that uses this technology)

From the use of our AI cameras and our Ring doorbell devices. Where we have cameras on our premises, your image, sound and movements may be recorded

AI Camera footage:
This footage is pixelated as standard to anonymize the data. However, at times we may de-pixelate selected camera footage and review it. We will do this in the following circumstances:

  • To conduct human reviews of consumer shopping journeys where we need to review the accuracy of the digital basket due to consumer disputes or system triggers
  • To review and manage potential security incidents
  • To review and manage potential health & safety incidents
  • To review unusual consumer behaviours flagged by the AI system which could be indicative of a security or health & safety incident

Up to 14 days

Ring doorbell device footage:
This footage is used by the Juxta team to enable us to observe how consumers are interacting with our product so that we can continue to improve the product and the consumer journey. We also use the footage to identify and manage issues occurring within the store, and to randomly select winners of our various competitions and incentive schemes. The footage is not monitored 24/7 but is reviewed on an ad hoc basis.

60 days

What Personal Information do we Sell or Share with third parties?

We have not sold or shared any Personal Information with any third parties in the preceding 12 months.

What Personal Information do we disclose to services providers and contractors?

In the preceding 12 months, we have disclosed the following categories of personal information with the following categories of service providers and for the following business purposes:

Category or Personal InformationDisclosed?
Purpose of disclosure
Category of Service Providers to Who We Disclose Personal Information

Audio, electronic, visual, thermal, olfactory, or similar information

Yes – For security management purposes

For the purpose of operating the autonomous system and conducting human reviews of consumer journeys to validate accuracy of the digital basket

Security providers – Gilbarco Veeder-Root facilities team

Security providers – Gilbarco Veeder-Root facilities team Health & Safety providers – Gilbarco Veeder-Root facilities team

Third-party technology providers

Additional facts about how we share your Personal Information

The third parties with whom we share your Personal Information are bound to comply with similar and equally stringent undertakings of privacy and confidentiality.

We also share your Personal Information with third parties to comply with legal obligations; when we believe in good faith that an applicable law requires it; at the request of governmental authorities or other third parties conducting an investigation; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to our websites, our businesses, or the public.

We do not grant access to your Personal Information/ to any other third parties unless we say so in this Privacy Notice or unless the law requires it.

We do not knowingly collect the Personal Information of minors

Our products and services are not directed to minors under the age of 16 and we do not knowingly collect, share, or sell the Personal Information of minors.

How do we keep your Personal Information secure?

We implement and maintain reasonable security appropriate to the nature of the personal information that we collect, use, retain, transfer or otherwise process. Our reasonable security program is implemented and maintained in accordance with applicable law and relevant standards as outlined in the report issued by the California Attorney General in February 2016, available at https://oag.ca.gov/sites/all/files/agweb/pdfs/dbr/2016-data-breach-report.pdf. Specifically, among other safeguards, our reasonable security program implements and maintains all 20 of the Center for Internet Security’s Critical Security Controls for Effective Cyber Defense identified in Appendix A of the California Attorney General Report. As noted in that report, “there is no perfect security,” and reasonable security is a process that involves risk management rather than risk elimination.  While we are committed to developing, implementing, maintaining, monitoring and updating a reasonable information security program, no such program can be perfect; in other words, all risk cannot reasonably be eliminated. Data security incidents and breaches can occur due to vulnerabilities, criminal exploits or other factors that cannot reasonably be prevented. Accordingly, while our reasonable security program is designed to manage data security risks and thus help prevent data security incidents and breaches, it cannot be assumed that the occurrence of any given incident or breach results from our failure to implement and maintain reasonable security.

What about marketing?

We do not use your personal information for marketing purposes

Do we respond to “Do Not Track” signals?

No, we do not respond to browser or do not track signals.

What rights do you have in relation to the Personal Information we hold on you?

Residents of certain states may have the following additional privacy rights.

Your Right To Request Disclosure Of Information We Collect And Share About You

We are committed to ensuring that you know what information we collect about you. You can submit a request to us for the following information, with respect to Personal Information/ we have collected:

  • The categories of Personal Information/ we’ve collected about you.
  • The categories of sources from which we collected the Personal Information.
  • The business or commercial purposes for which we collected, shared, or sold the Personal Information.
  • The third parties with whom we disclosed the information.
  • The specific pieces of information we collected.

We are also committed to ensuring that you know what information we share about you. You can submit a request to us for the following further information:

  • The categories of Personal Information (if any) that we have sold or shared about you, the third parties to whom we sold or shared that Information, and the category or categories of Personal Information sold or shared to each third party.
  • The categories of Personal Information/ that we have disclosed to service providers who provide services to us.

Your Right To Request The Deletion Of Personal Information We Have Collected From You

Upon your request, we will delete the Personal Information we have collected about you, except for situations where specific information is necessary for us to: provide you with a good or service that you requested; perform a contract we entered into with you; maintain the functionality or security of our systems; or comply with or exercise rights provided by the law. The law also permits us to retain specific information for our exclusively internal use, but only in ways that are compatible with the context in which you provided the information to us or that are reasonably aligned with your expectations based on your relationship with us.

Your Right To Request The Rectification Of Personal Information We Have Collected From You

You have the right to request that we rectify any incorrect Personal Information we have collected about you. Once we receive your request and confirm your identity, we will review your request, taking into account the nature of the personal information and the purposes of the processing of the personal information to see if we can correct the data. We may also request additional information showing that the information you want to correct is inaccurate.

Your Right To Ask Us Not To Sell Or Share Your Personal Information

We do not and will not sell or share Personal Information to third parties.

Your Right to Ask Us To Limit Our Use and Disclosure of your Sensitive Personal Information

We do not use or disclose your Sensitive Personal Information

We Are Committed To Honoring Your Rights

We are committed to providing Consumers control over their Personal Information. If you exercise any of the rights explained in this Privacy Notice, we will continue to treat you fairly.

We will not discriminate or retaliate against you for exercising any of your privacy rights.

California Shine the Light

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits California residents to annually request, free of charge, information about the Personal Information (if any) disclosed to third parties for direct marketing purposes in the preceding calendar year. No information is shared with third parties for their own marketing purposes.

For people who do business with us on behalf of their employer or contractor

If you have provided your Personal Information to Juta when communicating or transacting with us on behalf of your employer or another business, you can always direct us not to sell or share your information by following the directions above. Should you exercise this right, Juxta will not discriminate against you for doing so and will continue to treat you fairly in our subsequent interactions with you and the business you represent.

How can you make a request to exercise your rights?

To exercise any of the rights above, or to ask a question, contact us at info@juxta.ai

How will we verify your identity when you submit a request?

Requests for Specific Pieces of Personal Information

To locate any camera footage we may hold on you we will require the dates and approximate time of when you visited our store., and a description of your appearance (color of clothing etc). , and a description of your appearance (colour of clothing etc). We will use these pieces of information to endeavor locate any footage of you we may maintain.

If we are unable to verify your identity with the degree of certainty required, we will not be able to respond to the request. We will notify you to explain the basis of the denial. Additionally, we will treat the request as one seeking disclosure of the categories of Personal Information we have collected about you and endeavor to verify your identity using the less-stringent standards applicable to such requests.

Requests for Deletion Of Personal Information We Have Collected From You

We will use the method outlined in the previous section to locate any camera footage we may hold of you.

If we are unable to verify your identity with the degree of certainty required before providing you with the information requested, we will notify you to explain the basis of our denial.

Authorized Agents – Additional Verification Required

You may designate an agent to submit requests on your behalf. The agent can be a natural person or a business entity that is registered with the California Secretary of State.

If you would like to designate an agent to act on your behalf, you and the agent will need to comply with our agent verification process. You will be required to verify your identity by providing us with certain Personal Information as described above, depending on whether you hold an account with us or not and the nature of the information your require, which we will endeavor to match the information submitted to information we maintain about you. Additionally, we will require that you provide us with written confirmation that you have authorized the agent to act on your behalf, and the scope of that authorization. The agent will be required to provide us with proof of the agency relationship, which may be a declaration attesting to the agent’s identity and authorization by you to act on their behalf, signed under penalty of perjury. If the agent is a business entity, it will also need to submit evidence that it is registered and in good standing with the California Secretary of State. Information to identify and verify your agent can be submitted through the same mechanism and at the same time that you submit information to verify your identity.

What about household Personal Information?

There may be some types of Personal Information that can be associated with a household (a group of people living together in a single dwelling). Requests for access, rectification or deletion of household Personal Information do not apply to household data.

How can you contact us or exercise your rights?

If you have questions on the processing of your Personal Information, would like to exercise any of your rights, or are unhappy with how we’ve handled your information, please contact us at info@juxta.ai

Accessibility of our communications

We are committed to ensuring that our communications are accessible to people with disabilities. To make accessibility-related requests or report barriers, please contact info@juxta.ai

What about changes to this Privacy Notice?

We will review and update this Notice periodically in light of changing business practices, technology, and legal requirements. If we make a significant or material change in the way we use or share your Personal Information, you will be notified via a notice on our website.